Contact

We’re happy to help with questions about products, orders, returns, shipping, or anything else. Use the contact form below or email hello@theshadymallard.com.

We aim to respond within 1–2 business days. For questions about an existing order, please include your order number in your message.

The Shady Mallard LLC
Arkansas, United States

Follow us for new arrivals and updates:
Instagram: @theshadymallard
TikTok: @theshadymallard

Have a question? Send us a message below.

  • Order help: include your order number and the email used at checkout.
  • Product questions: include the item name, size, and color.
  • Damaged, defective, or incorrect item? Include your order number and describe the issue. You can send photos by email to theshadymallard@gmail.com.

Read the shipping policy · Read the full return policy